FAQ

1. How do the fiber optic clothes light up?
- Each piece is woven with optic fibers connected to a small USB-rechargeable power pack. When activated, the fibers illuminate evenly across the garment.

2. What lighting modes are available?
- Depending on the item, you can switch between steady glow, pulsing modes, multicolor cycles, and sound-reactive lighting.

3. Are the garments safe to wear?
- Yes. The system uses low-voltage electronics that produce no heat and are fully enclosed within the fabric.

4. How long does the battery last?
- A full charge typically provides 4–8 hours of illumination, depending on brightness and mode.

5. How do I recharge the clothing?
- Every item includes a USB-rechargeable power pack and cable. Charging works with standard USB ports or portable power banks.

6. Can I control the lighting with an app?
- Many products support smartphone control. Product pages indicate which items include app control.

7. Do the lights react to sound?
- Yes. Sound-reactive mode syncs illumination to music or ambient beats.

8. Can I wear the clothing without lights?
- Yes. When powered off, each piece functions as minimal, everyday streetwear.

9. Is the clothing comfortable?
- All items are lightweight, flexible, and designed for movement. Lighting components remain unobtrusive.

10. Is the clothing water-resistant?
- They can handle light moisture but are not waterproof. Avoid rain or heavy sweat that may damage electronics.

11. Can I clean the clothing?
- Remove the battery before cleaning. Spot clean only. Do not machine wash, tumble dry, or iron.

12. How should I store the garments?
- Store flat and avoid folding over the fiber optic panels.

13. Do the garments get warm during use?
- No. Fiber optic illumination emits no heat.

14. What sizes are available?
- Size availability varies by product and is listed on each item page.

15. Should I size up?
- For a relaxed fit, size up. Tailored items fit true to size.

16. Are there women’s and men’s versions?
- Yes. Many items have gender-specific fits, while others are unisex.

17. Can I dance or perform in these clothes?
- Yes. Each garment is built for performance, movement, and nightlife environments.

18. Are the power packs heavy?
- No. They’re compact, lightweight, and stored in a hidden interior pocket.

19. What’s included with my purchase?
- Each product includes the garment, a rechargeable power pack, and a USB cable.

20. How durable is the fiber optic fabric?
- The fabric is flexible and resilient. With proper care, it maintains brightness and structure.

21. Can I travel with the garments?
- Yes. Battery packs are low-capacity and flight-safe. Pack separately if required by airline policy.

22. Are custom colors or effects available?
- Full garment customizations aren’t offered yet, but expanded effects are in development.

23. Do you ship internationally?
- Yes. Shipping availability and timelines vary by region.

24. How long does shipping take?
- Orders ship within 1–3 business days. Delivery times depend on destination and service.

25. What is your return policy?
- We accept returns on unused, unworn items in original condition. Electronics are inspected before approval.

26. What if my item arrives damaged or defective?
- Contact us within 7 days with photos or a video. We will replace or repair the item at no charge.

27. Do the garments come with a warranty?
- Yes. Electronics are covered against manufacturing defects.

28. How do I contact support?
- Reach us via the Contact page or email. We typically respond within 24–48 hours.